Quality of Interaction - Introduction Course
A workshop around the themes Psychological Safety and Quality of Interaction.
The Quality of Interaction (Qi) Index is developed recently by Alison Reynolds (Ashridge Executive Education) and David Lewis (London Business School) to make organisations more resilient and agile in a fast changing world.
The Qi Index analyses the dominant emotions, behaviours and cultural characteristics of a team or organisation and compares these to teams and organisations that are associated with high performance and adaptability.
The results indicate which relational behaviours are needed to strengthen and improve the adaptability of a team or organisation by measuring:
- the psychological safety - people feel able and free to express themselves;
- the cognitive diversity - acknowledging and appreciating similarities and differences between your perspective and that of your colleagues.
The Qi Index can be used in its own right to map strategic execution, team- and organisational development, and changes in organisational culture. In addition it can be used complementarily to other tools, such as the AEM-Cube®, to deepen the awareness and improve the route to change.
In this course there are 4 lectures, each around the 10 minutes, that will introduce you to the underlaying concepts that create The Qi Index.
David is a sought after contributor to executive education programmes and a trusted advisor to senior executives around the world. David's research and thinking has led him to be named Thinker of the month (September 2018) by Thinkers50. He is increasingly recognised for his ground-breaking approach to strategy execution and his co authored 2016 prize-winning article stimulated a shift in the approach to strategy execution within executive education. David is regularly published in the Harvard Business Review and London Business School Review where his articles are some of the most popular and widely read attracting international media attention.