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Quality of Interaction - Supporting Materials
1. Welcome to this module
1.1 About Human Insight and the Qi tool
1.2 About the Qi tool (validation)
1.3 How to use this module
2. Qi Certification Training
2.1 Before you begin
2.2 Theory (8:13)
2.3 Practice
2.4 Evaluation
2.5 After Certification
4. Business Cases and Testimonials
4.1 Businesscase: Global Defense Systems Corporation
4.2 Businesscase: Global Group Corporate IT Business
4.3 Businesscase: Global Pharmaceuticals Company
4.4 Testimonial: Systems Engineering Research
5. Complementary Tooling
5.1 AEM-Cube: Connecting indivudal's natural and unique contribution to change and growth
5.2 Growth-Curve: insight into the growth phase of individuals, teams and organisations
5.3 RPA-Cube: Matching talents and results
5.4 ACT-Cube: Communication across business units
5.5 Product Catalogue
6. Further Reading
6.1 A. Reynolds and D. Lewis (2020), The Value Stream Transformation Handbook
6.2 A. Reynolds and D. Lewis (2018), The Two Traits of the Best Problem-Solving Teams
6.3 A. Reynolds and D. Lewis (2017), Teams solve problems faster when they’re cognitively diverse
6.4 Video: A. Edmondson (2014), Building a psychologically safe workplace (11:26) (11:26)
4.2 Businesscase: Global Group Corporate IT Business
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